# Numan Help Centre

> Numan Help Centre

## Weight Loss

- [Participant Information Sheet](https://help.numan.com/en/articles/10358873-participant-information-sheet.md)
- [Data Privacy for Weight Loss](https://help.numan.com/en/articles/9917123-data-privacy-for-weight-loss.md)
- [Weight Loss Treatment Disclaimer](https://help.numan.com/en/articles/9924572-weight-loss-treatment-disclaimer.md)
- [Foundayo \(Orforglipron\): FAQs and Launch Information](https://help.numan.com/en/articles/16350069-foundayo-orforglipron-faqs-and-launch-information.md)
- [How does the weight loss medication work?](https://help.numan.com/en/articles/9917087-how-does-the-weight-loss-medication-work.md)
- [Do you sell Retatrutide?](https://help.numan.com/en/articles/15223269-do-you-sell-retatrutide.md)
- [How do your weight loss commitment package work?](https://help.numan.com/en/articles/12675888-how-do-your-weight-loss-commitment-package-work.md)
- [Will I be on a maintenance dose?](https://help.numan.com/en/articles/11393939-will-i-be-on-a-maintenance-dose.md)
- [How do I reschedule or cancel my video consultation?](https://help.numan.com/en/articles/11553717-how-do-i-reschedule-or-cancel-my-video-consultation.md): This article describes how you can reschedule or cancel your video consultation.
- [How do I stop taking weight loss medication?](https://help.numan.com/en/articles/11393937-how-do-i-stop-taking-weight-loss-medication.md)
- [How do I dispose of my sharps bin?](https://help.numan.com/en/articles/11393933-how-do-i-dispose-of-my-sharps-bin.md)
- [How to Exit Your Commitment Period Early](https://help.numan.com/en/articles/16452438-how-to-exit-your-commitment-period-early.md)
- [How can I check what dose I'm going to receive next for my weight loss treatment?](https://help.numan.com/en/articles/15704203-how-can-i-check-what-dose-i-m-going-to-receive-next-for-my-weight-loss-treatment.md)
- [Why is weight verification needed?](https://help.numan.com/en/articles/9976572-why-is-weight-verification-needed.md)
- [How do I upload photos to verify my eligibility for the weight loss programme?](https://help.numan.com/en/articles/11431031-how-do-i-upload-photos-to-verify-my-eligibility-for-the-weight-loss-programme.md)
- [What's included in Numan's health coaching?](https://help.numan.com/en/articles/11509962-what-s-included-in-numan-s-health-coaching.md)
- [How to Enable Camera and Microphone Permissions for Your Video Consultation](https://help.numan.com/en/articles/11170160-how-to-enable-camera-and-microphone-permissions-for-your-video-consultation.md)
- [How long does it take to see results from the weight loss medication?](https://help.numan.com/en/articles/9917116-how-long-does-it-take-to-see-results-from-the-weight-loss-medication.md)
- [Why do I need to update my weight in the app?](https://help.numan.com/en/articles/9917066-why-do-i-need-to-update-my-weight-in-the-app.md)
- [Who is weight loss medication suitable for?](https://help.numan.com/en/articles/9917070-who-is-weight-loss-medication-suitable-for.md)
- [How does your referral scheme work?](https://help.numan.com/en/articles/9925284-how-does-your-referral-scheme-work.md)
- [Understanding Our No Return Policy on Weight Loss Products](https://help.numan.com/en/articles/9917058-understanding-our-no-return-policy-on-weight-loss-products.md)
- [How do I speak to a Health Coach?](https://help.numan.com/en/articles/9917105-how-do-i-speak-to-a-health-coach.md): How to reach a Health Coach if you're on our Weight Loss Programme
- [Fridge storage FAQs for Wegovy and Mounjaro](https://help.numan.com/en/articles/9917061-fridge-storage-faqs-for-wegovy-and-mounjaro.md)
- [Can I travel with my weight loss medication?](https://help.numan.com/en/articles/11393951-can-i-travel-with-my-weight-loss-medication.md)
- [How much does the weight loss programme cost?](https://help.numan.com/en/articles/9917055-how-much-does-the-weight-loss-programme-cost.md)
- [How can I see my history?](https://help.numan.com/en/articles/16843358-how-can-i-see-my-history.md)
- [Oral Weight-Loss Medication \(Wegovy Pill / GLP-1s\)](https://help.numan.com/en/articles/14853209-oral-weight-loss-medication-wegovy-pill-glp-1s.md): Everything you need to know about our upcoming oral GLP-1 weight-loss treatments, including availability, eligibility, and what to expect.
- [How do I fix a jammed Wegovy pen?](https://help.numan.com/en/articles/14472099-how-do-i-fix-a-jammed-wegovy-pen.md): This guide is designed to help you feel comfortable and confident using your Wegovy FlexTouch pen. It explains how the pen works, what to look for after each dose, and what to do if the pen feels s...
- [Why does my Wegovy 7.2mg pen look different, and why have I received 4 pens instead of 3?](https://help.numan.com/en/articles/15421560-why-does-my-wegovy-7-2mg-pen-look-different-and-why-have-i-received-4-pens-instead-of-3.md): Everything you need to know about the updated 7.2mg Wegovy Pen
- [Why didn't I receive an ice pack with my Wegovy order?](https://help.numan.com/en/articles/15012593-why-didn-t-i-receive-an-ice-pack-with-my-wegovy-order.md)
- [Wegovy FAQ and Instructional Video](https://help.numan.com/en/articles/9917035-wegovy-faq-and-instructional-video.md)
- [Why is my Mounjaro pen different?](https://help.numan.com/en/articles/15227108-why-is-my-mounjaro-pen-different.md)
- [How do I fix a jammed Mounjaro pen?](https://help.numan.com/en/articles/14124617-how-do-i-fix-a-jammed-mounjaro-pen.md): This guide is designed to help you feel comfortable and confident using your pen. It explains how the Mounjaro pen works, what you should expect after each dose, and what to do if something doesn’t...
- [Mounjaro FAQ and Instructional Video](https://help.numan.com/en/articles/9917052-mounjaro-faq-and-instructional-video.md)
- [Meal Replacement Shake](https://help.numan.com/en/articles/9917120-meal-replacement-shake.md)
- [Saxenda \(liraglutide injection\)](https://help.numan.com/en/articles/9917146-saxenda-liraglutide-injection.md)
- [Alli \(orlistat\) capsules](https://help.numan.com/en/articles/9917142-alli-orlistat-capsules.md)
- [Wegovy \(semaglutide injection\)](https://help.numan.com/en/articles/9917128-wegovy-semaglutide-injection.md)
- [Ozempic \(semaglutide injection\)](https://help.numan.com/en/articles/9917155-ozempic-semaglutide-injection.md)
- [Rybelsus \(oral semaglutide tablets\)](https://help.numan.com/en/articles/9917160-rybelsus-oral-semaglutide-tablets.md)
- [Mounjaro \(tirzepatide injection\)](https://help.numan.com/en/articles/9917165-mounjaro-tirzepatide-injection.md)
- [Glucomannan for weight loss](https://help.numan.com/en/articles/9916985-glucomannan-for-weight-loss.md)
- [Can I take this medication alongside weight loss treatment?](https://help.numan.com/en/articles/11393957-can-i-take-this-medication-alongside-weight-loss-treatment.md)
- [What are the potential side effects of GLP-1 agonists and dual GIP/GLP-1 receptor agonists?](https://help.numan.com/en/articles/9917113-what-are-the-potential-side-effects-of-glp-1-agonists-and-dual-gip-glp-1-receptor-agonists.md)
- [Are weight loss medications safe to use in the long term?](https://help.numan.com/en/articles/9917083-are-weight-loss-medications-safe-to-use-in-the-long-term.md)
- [Calocurb Supplement](https://help.numan.com/en/articles/11010945-calocurb-supplement.md)

## Men's Health

- [Hair Loss Disclaimer](https://help.numan.com/en/articles/9929389-hair-loss-disclaimer.md)
- [What is testosterone deficiency?](https://help.numan.com/en/articles/14115940-what-is-testosterone-deficiency.md)
- [How is testosterone deficiency diagnosed?](https://help.numan.com/en/articles/14116343-how-is-testosterone-deficiency-diagnosed.md)
- [Why are two blood tests needed for my testosterone deficiency diagnosis?](https://help.numan.com/en/articles/14171628-why-are-two-blood-tests-needed-for-my-testosterone-deficiency-diagnosis.md)
- [How long are my low testosterone results valid for?](https://help.numan.com/en/articles/14315708-how-long-are-my-low-testosterone-results-valid-for.md)
- [Is TRT right for you?](https://help.numan.com/en/articles/14172159-is-trt-right-for-you.md)
- [What’s the cost for a testosterone deficiency diagnosis?](https://help.numan.com/en/articles/14116366-what-s-the-cost-for-a-testosterone-deficiency-diagnosis.md)
- [What forms of testosterone replacement therapy do you offer?](https://help.numan.com/en/articles/14116369-what-forms-of-testosterone-replacement-therapy-do-you-offer.md)
- [Are there alternatives to testosterone replacement therapy?](https://help.numan.com/en/articles/14299859-are-there-alternatives-to-testosterone-replacement-therapy.md)
- [Is TRT for life?](https://help.numan.com/en/articles/14116382-is-trt-for-life.md)
- [What are the possible side effects of TRT?](https://help.numan.com/en/articles/14116389-what-are-the-possible-side-effects-of-trt.md)
- [What’s included in my testosterone replacement therapy subscription?](https://help.numan.com/en/articles/14111815-what-s-included-in-my-testosterone-replacement-therapy-subscription.md)
- [How much does testosterone replacement therapy cost?](https://help.numan.com/en/articles/14111869-how-much-does-testosterone-replacement-therapy-cost.md)
- [Can I change my monthly payment date on my testosterone replacement therapy subscription?](https://help.numan.com/en/articles/14111894-can-i-change-my-monthly-payment-date-on-my-testosterone-replacement-therapy-subscription.md)
- [Are there any hidden costs in my testosterone replacement therapy subscription?](https://help.numan.com/en/articles/14111899-are-there-any-hidden-costs-in-my-testosterone-replacement-therapy-subscription.md)
- [Am I locked into a long-term contract with my testosterone replacement therapy subscription?](https://help.numan.com/en/articles/14111902-am-i-locked-into-a-long-term-contract-with-my-testosterone-replacement-therapy-subscription.md)
- [Do you offer discounts?](https://help.numan.com/en/articles/14111920-do-you-offer-discounts.md)
- [Can I return unused medication?](https://help.numan.com/en/articles/14111926-can-i-return-unused-medication.md)
- [How do I reschedule my blood test appointment?](https://help.numan.com/en/articles/12993486-how-do-i-reschedule-my-blood-test-appointment.md)
- [Venous Blood Test: Preparation Guide](https://help.numan.com/en/articles/14134917-venous-blood-test-preparation-guide.md)
- [Venous Blood Test: What’s Included?](https://help.numan.com/en/articles/14156062-venous-blood-test-what-s-included.md)
- [Monitoring venous blood test: preparation guide](https://help.numan.com/en/articles/14153461-monitoring-venous-blood-test-preparation-guide.md)
- [Treatment Monitoring Venous Blood Test: what's included?](https://help.numan.com/en/articles/14156086-treatment-monitoring-venous-blood-test-what-s-included.md)
- [Testogel Safety Information](https://help.numan.com/en/articles/9916937-testogel-safety-information.md)
- [Clomifene](https://help.numan.com/en/articles/9916941-clomifene.md)
- [Low Testosterone Treatments](https://help.numan.com/en/articles/9916945-low-testosterone-treatments.md)
- [Zivafert \(HCG\) Safety Information](https://help.numan.com/en/articles/9922126-zivafert-hcg-safety-information.md)
- [Kyzatrex Safety Information](https://help.numan.com/en/articles/9924502-kyzatrex-safety-information.md)
- [Testosterone Cypionate Safety Information](https://help.numan.com/en/articles/9702720-testosterone-cypionate-safety-information.md)
- [ExSeed Home Sperm Test Kit](https://help.numan.com/en/articles/10131303-exseed-home-sperm-test-kit.md): Guide on how to use the ExSeed Home Sperm Test Kit
- [Erectile Dysfunction Trial Pack](https://help.numan.com/en/articles/9917171-erectile-dysfunction-trial-pack.md)
- [Cialis Together®](https://help.numan.com/en/articles/9917177-cialis-together.md)
- [Sildenafil](https://help.numan.com/en/articles/9917183-sildenafil.md)
- [Tadalafil](https://help.numan.com/en/articles/9917199-tadalafil.md)
- [Tadalafil Daily](https://help.numan.com/en/articles/9917204-tadalafil-daily.md)
- [Viagra Connect](https://help.numan.com/en/articles/9917217-viagra-connect.md)
- [Why are my tablets a different shape or colour than before?](https://help.numan.com/en/articles/9924903-why-are-my-tablets-a-different-shape-or-colour-than-before.md)
- [Extra Strength Foam - Minoxidil Foam](https://help.numan.com/en/articles/9917323-extra-strength-foam-minoxidil-foam.md)
- [Hair Kit - Combination Spray & Finasteride](https://help.numan.com/en/articles/9917344-hair-kit-combination-spray-finasteride.md)
- [Extra Strength Spray](https://help.numan.com/en/articles/9917345-extra-strength-spray.md)
- [Finasteride](https://help.numan.com/en/articles/9917349-finasteride.md)
- [Regaine for Men](https://help.numan.com/en/articles/9917351-regaine-for-men.md)
- [Hair Kit - Medicated Hair Spray & Finasteride & Hair Support supplement](https://help.numan.com/en/articles/9917356-hair-kit-medicated-hair-spray-finasteride-hair-support-supplement.md)
- [Hair Kit - Combination Spray & Hair Support supplement](https://help.numan.com/en/articles/9917362-hair-kit-combination-spray-hair-support-supplement.md)
- [Combination Spray](https://help.numan.com/en/articles/9929731-combination-spray.md)
- [Paroxetine](https://help.numan.com/en/articles/9917279-paroxetine.md)
- [Priligy \(Dapoxetine\)](https://help.numan.com/en/articles/9917302-priligy-dapoxetine.md)
- [Men's Multivitamin \(50+\)](https://help.numan.com/en/articles/9916990-men-s-multivitamin-50.md)
- [Men's Multivitamin](https://help.numan.com/en/articles/9916996-men-s-multivitamin.md)
- [Testosterone Support Supplement](https://help.numan.com/en/articles/9917051-testosterone-support-supplement.md)

## Women's Health

- [Femoston-conti](https://help.numan.com/en/articles/12918939-femoston-conti.md): Important Safety Information regarding Femoston-conti 0.5mg/2.5mg and 1mg/5mg Tablets
- [Vagifem](https://help.numan.com/en/articles/12951945-vagifem.md): Important Safety Information regarding Vagifem 10 Micrograms Vaginal Tablets
- [Elleste Solo](https://help.numan.com/en/articles/12900320-elleste-solo.md): Important Safety Information regarding Elleste Solo Tablets
- [A Guide to Hormone Replacement Therapy \(HRT\)](https://help.numan.com/en/articles/12928327-a-guide-to-hormone-replacement-therapy-hrt.md): A patient's guide to hormone replacement therapy \(HRT\): Understanding your treatment
- [Bijuve](https://help.numan.com/en/articles/12918885-bijuve.md): Important Safety Information regarding BIJUVE 1mg/100mg Capsules Capsules
- [Elleste Duet](https://help.numan.com/en/articles/12918723-elleste-duet.md): Important Safety Information regarding Elleste Duet 1mg and 2mg Tablets
- [Estriol](https://help.numan.com/en/articles/12952039-estriol.md): Important Safety Information regarding Estriol 1mg/g Vaginal Cream
- [Evorel](https://help.numan.com/en/articles/12916540-evorel.md): Important Safety Information regarding Evorel 25, 50, 75 and 100 Transdermal Patches
- [Evorel Conti](https://help.numan.com/en/articles/12943484-evorel-conti.md): Important Safety Information regarding Evorel Conti Transdermal Patches
- [Evorel Sequi](https://help.numan.com/en/articles/12918833-evorel-sequi.md): Important Safety Information regarding Evorel Sequi Transdermal Patches
- [Femoston](https://help.numan.com/en/articles/12918492-femoston.md): Important Safety Information regarding Femoston 1mg/10mg and 2mg/10mg Tablets
- [Lenzetto](https://help.numan.com/en/articles/12901515-lenzetto.md): Important Safety Information regarding Lenzetto 1.53 mg/spray Transdermal Spray
- [Oestrogel](https://help.numan.com/en/articles/12918385-oestrogel.md): Important Safety Information regarding Oestrogel Pump-Pack 750 micrograms/actuation Gel
- [Utrogestan](https://help.numan.com/en/articles/12945838-utrogestan.md): Important Safety Information regarding Utrogestan 100mg Oral Capsules

## Diagnostics

- [Why couldn't my results be processed?](https://help.numan.com/en/articles/9924924-why-couldn-t-my-results-be-processed.md)
- [I can't draw enough blood to fill the vial](https://help.numan.com/en/articles/9917358-i-can-t-draw-enough-blood-to-fill-the-vial.md)
- [When will I receive my blood test kit?](https://help.numan.com/en/articles/9917191-when-will-i-receive-my-blood-test-kit.md)
- [How do I download my blood test results?](https://help.numan.com/en/articles/9924953-how-do-i-download-my-blood-test-results.md)
- [How do I take my blood test?](https://help.numan.com/en/articles/9917213-how-do-i-take-my-blood-test.md)
- [When should I take my blood test?](https://help.numan.com/en/articles/9917226-when-should-i-take-my-blood-test.md)
- [How do I return my blood sample kit?](https://help.numan.com/en/articles/9922184-how-do-i-return-my-blood-sample-kit.md)
- [When will I receive my blood test results?](https://help.numan.com/en/articles/9924916-when-will-i-receive-my-blood-test-results.md)
- [I haven't received my results after 7 days, what should I do?](https://help.numan.com/en/articles/9924940-i-haven-t-received-my-results-after-7-days-what-should-i-do.md)
- [What's in my test kit?](https://help.numan.com/en/articles/9924948-what-s-in-my-test-kit.md)
- [Which biomarkers do your tests check for?](https://help.numan.com/en/articles/10394651-which-biomarkers-do-your-tests-check-for.md)
- [Do your blood test kits expire?](https://help.numan.com/en/articles/12991875-do-your-blood-test-kits-expire.md)
- [At-home Capillary Blood Test](https://help.numan.com/en/articles/9917304-at-home-capillary-blood-test.md)
- [Complete Blood Test - step by step instructions](https://help.numan.com/en/articles/9917343-complete-blood-test-step-by-step-instructions.md)
- [Testosterone & Cholesterol Test](https://help.numan.com/en/articles/9917354-testosterone-cholesterol-test.md)
- [How do I view my blood test results?](https://help.numan.com/en/articles/9922141-how-do-i-view-my-blood-test-results.md)
- [At-home Tasso+ Capillary Blood Test](https://help.numan.com/en/articles/9924833-at-home-tasso-capillary-blood-test.md)

## Supplements

- [High Strength Omega 3](https://help.numan.com/en/articles/9916964-high-strength-omega-3.md)
- [Maca Root](https://help.numan.com/en/articles/9917001-maca-root.md)
- [Beetroot Extract](https://help.numan.com/en/articles/9917006-beetroot-extract.md)
- [Hair Growth Support](https://help.numan.com/en/articles/9917011-hair-growth-support.md)
- [Relaxation Supplement](https://help.numan.com/en/articles/9917039-relaxation-supplement.md)
- [Sleep Deep](https://help.numan.com/en/articles/9917044-sleep-deep.md)
- [Cellular Protection](https://help.numan.com/en/articles/9917047-cellular-protection.md)
- [High Strength Testosterone Supplement](https://help.numan.com/en/articles/9921984-high-strength-testosterone-supplement.md)
- [Vitamin D3 with K2 Safety Information](https://help.numan.com/en/articles/9951010-vitamin-d3-with-k2-safety-information.md)
- [Vitamin B12 Safety Information](https://help.numan.com/en/articles/9951017-vitamin-b12-safety-information.md)

## Order & Delivery

- [Royal Mail Safe Space FAQ](https://help.numan.com/en/articles/12400663-royal-mail-safe-space-faq.md): Understand Royal Mail policies on delivery & safe spaces
- [Is your packaging discreet?](https://help.numan.com/en/articles/9917080-is-your-packaging-discreet.md)
- [Why is my order sent every 28 days and not monthly?](https://help.numan.com/en/articles/9917062-why-is-my-order-sent-every-28-days-and-not-monthly.md)
- [What shipping method do you use?](https://help.numan.com/en/articles/8697781-what-shipping-method-do-you-use.md)
- [What should I do with a treatment I no longer need?](https://help.numan.com/en/articles/9917077-what-should-i-do-with-a-treatment-i-no-longer-need.md)
- [I'm missing an item in my delivery](https://help.numan.com/en/articles/9924972-i-m-missing-an-item-in-my-delivery.md)
- [There’s a problem with my order, what should I do?](https://help.numan.com/en/articles/9917067-there-s-a-problem-with-my-order-what-should-i-do.md)
- [I haven’t received my order, what should I do?](https://help.numan.com/en/articles/9917086-i-haven-t-received-my-order-what-should-i-do.md)
- [How do I update my delivery once it's been dispatched?](https://help.numan.com/en/articles/9925232-how-do-i-update-my-delivery-once-it-s-been-dispatched.md)
- [How do I change my shipping address?](https://help.numan.com/en/articles/9924942-how-do-i-change-my-shipping-address.md)
- [When will I receive my order?](https://help.numan.com/en/articles/9917034-when-will-i-receive-my-order.md)
- [How do I change my delivery date?](https://help.numan.com/en/articles/9917065-how-do-i-change-my-delivery-date.md)
- [How do I place an order?](https://help.numan.com/en/articles/9925072-how-do-i-place-an-order.md)
- [Can my partner place a request for medication on my behalf?](https://help.numan.com/en/articles/9925108-can-my-partner-place-a-request-for-medication-on-my-behalf.md)
- [Are your clinicians licensed?](https://help.numan.com/en/articles/9921927-are-your-clinicians-licensed.md)
- [What is an unlicensed or off-label medication?](https://help.numan.com/en/articles/9922010-what-is-an-unlicensed-or-off-label-medication.md)
- [How long does it take for a prescription to be reviewed by our clinical team?](https://help.numan.com/en/articles/11100824-how-long-does-it-take-for-a-prescription-to-be-reviewed-by-our-clinical-team.md)

## The Numan App

- [How do I download the Numan app?](https://help.numan.com/en/articles/11600513-how-do-i-download-the-numan-app.md)
- [Which Operating Systems Do We Support for the Numan App?](https://help.numan.com/en/articles/10353885-which-operating-systems-do-we-support-for-the-numan-app.md)
- [Troubleshooting the Numan App](https://help.numan.com/en/articles/9925332-troubleshooting-the-numan-app.md)
- [What can you do in the Numan App?](https://help.numan.com/en/articles/9925361-what-can-you-do-in-the-numan-app.md)
- [How to Change Units of Measurement in the Numan App](https://help.numan.com/en/articles/11496560-how-to-change-units-of-measurement-in-the-numan-app.md)
- [How do I log my weight?](https://help.numan.com/en/articles/11896397-how-do-i-log-my-weight.md)

## Account & Subscription Management

- [My GP practice isn't showing up, what can I do?](https://help.numan.com/en/articles/15443921-my-gp-practice-isn-t-showing-up-what-can-i-do.md)
- [How do I change my medication?](https://help.numan.com/en/articles/14959570-how-do-i-change-my-medication.md)
- [How do I change my dose?](https://help.numan.com/en/articles/9924900-how-do-i-change-my-dose.md)
- [How do I get a copy of my prescription?](https://help.numan.com/en/articles/12730018-how-do-i-get-a-copy-of-my-prescription.md)
- [How do I unsubscribe from your emails?](https://help.numan.com/en/articles/9925047-how-do-i-unsubscribe-from-your-emails.md)
- [Is my personal information secure?](https://help.numan.com/en/articles/9925030-is-my-personal-information-secure.md)
- [Who is Vir Health Limited?](https://help.numan.com/en/articles/9925045-who-is-vir-health-limited.md)
- [How do I delete a payment method?](https://help.numan.com/en/articles/9925036-how-do-i-delete-a-payment-method.md)
- [What payment methods do you accept?](https://help.numan.com/en/articles/9925042-what-payment-methods-do-you-accept.md)
- [When is payment taken?](https://help.numan.com/en/articles/9925051-when-is-payment-taken.md)
- [How do I close my account?](https://help.numan.com/en/articles/9921961-how-do-i-close-my-account.md)
- [Why do I need to verify my identity?](https://help.numan.com/en/articles/9925019-why-do-i-need-to-verify-my-identity.md)
- [Why haven't I received my refund yet?](https://help.numan.com/en/articles/9925087-why-haven-t-i-received-my-refund-yet.md)
- [How can I reset my password?](https://help.numan.com/en/articles/9924869-how-can-i-reset-my-password.md)
- [How do I renew my subscription?](https://help.numan.com/en/articles/9925157-how-do-i-renew-my-subscription.md)
- [How do I unpause my subscription?](https://help.numan.com/en/articles/9925064-how-do-i-unpause-my-subscription.md)
- [How do I update my payment/card details?](https://help.numan.com/en/articles/9925039-how-do-i-update-my-payment-card-details.md)
- [How do I cancel or pause my subscription?](https://help.numan.com/en/articles/9924646-how-do-i-cancel-or-pause-my-subscription.md)
- [Why do I need to share my GP details?](https://help.numan.com/en/articles/12675517-why-do-i-need-to-share-my-gp-details.md)
- [Why do I need a prescription?](https://help.numan.com/en/articles/9924983-why-do-i-need-a-prescription.md)
- [Accessing Your NHS Summary Care Record \(SCR\)](https://help.numan.com/en/articles/12732888-accessing-your-nhs-summary-care-record-scr.md)
- [Is this a subscription service?](https://help.numan.com/en/articles/9925099-is-this-a-subscription-service.md)
- [What happens after I cancel my Numan subscription?](https://help.numan.com/en/articles/16992479-what-happens-after-i-cancel-my-numan-subscription.md)

## Get in Touch

- [How do I contact Numan Customer Care?](https://help.numan.com/en/articles/9916568-how-do-i-contact-numan-customer-care.md)
- [How do I contact Numan's Clinical Team?](https://help.numan.com/en/articles/9916947-how-do-i-contact-numan-s-clinical-team.md)
- [Do you have a question for our press office team?](https://help.numan.com/en/articles/10599530-do-you-have-a-question-for-our-press-office-team.md)
- [I have difficulty accessing your service due to a disability. What should I do?](https://help.numan.com/en/articles/10531616-i-have-difficulty-accessing-your-service-due-to-a-disability-what-should-i-do.md)