For more information on when we'll be delivering over the Easter Bank Holiday period, please see this article.
Messaging 💬
To start a conversation with us, click on the Chat icon in the bottom right-hand corner of your screen.
Our AI agent is available 24/7, and if you need further help, you can always connect to one of our human agents.
Our messaging service combines the immediacy of live chat with the convenience of email. You can send a message and return to the conversation when it suits you, without losing any progress. You'll be notified via email when we've responded, so you're free to go about your day without waiting for an immediate reply.
Phone Support 📞
Our team will not be available by phone during the Easter Bank Holiday weekend on the following dates:
Friday, April 18th
Sunday, April 20th
Monday, April 21st
Feel free to call us at +44 808 169 9594. Our phone lines are open during the following hours:
Monday to Friday: 8:00 AM to 6:00 PM
Saturday: 9:00 AM to 5:00 PM
Our agents will need to verify some details to access your account.