Messaging
Click the Chat icon in the bottom-right corner of your screen to start a conversation with us. ↘️
Available anytime: Our AI Agent is here 24/7 to answer questions, provide guidance, and help you find what you need.
Human support hours: If your query requires one of our agents, you’ll be connected during our staffed hours:
Monday to Friday: 8:00 AM – 8:00 PM
Saturday and Sunday: 9:00 AM – 5:00 PM
Benefits of messaging
No waiting around: Send us a message and return to it whenever it suits you.
Seamless conversation: You’ll pick up right where you left off, without losing any progress.
Email notifications: We’ll let you know by email as soon as a human agent responds, so you can get on with your day.
Phone Support
Prefer to speak with us directly? Call +44 808 169 9594 during our staffed hours:
Monday to Friday: 8:00 AM – 8:00 PM
Saturday and Sunday: 9:00 AM – 5:00 PM
Our agents will need to verify some details before accessing your account.
You can also reach us by email at [email protected]
Our team monitors this inbox throughout the day and will get back to you as soon as possible.