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There’s a problem with my order, what should I do?
There’s a problem with my order, what should I do?
Updated over a week ago

If there is something wrong with the order you have received, such as:

  • Wrong medication

  • Wrong quantity

  • Wrong dosage

  • Damage to the items in your order

Reach out to our Customer Care team. Include a photo of the issue and the prescription label (if applicable) so we can investigate and provide you with a suitable solution.

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