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How do I update my delivery once it's been dispatched?

Updated over 3 weeks ago

Some of our orders are shipped with DPD. DPD offer several options that allow you to update your delivery after it's been dispatched. Here are the options you have to update your order with DPD:

  • Delivery to a safe place

  • Deliver to a neighbour

Some orders are shipped with Royal Mail. We'd highly recommend you download the Royal Mail app from here where you can update your delivery preferences. You have the option to:

  • Redirect to a neighbour or safe place

  • Deliver to your address or another address

  • Collect from Post Office or Delivery Office

  • Change delivery day

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