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How do I update my delivery once it's been dispatched?

Updated over 2 weeks ago

Our weight loss orders are shipped with DPD. DPD offer several options that allow you to update your delivery after it's been dispatched. Here are the options you have to update your order with DPD:

  • Delivery to a safe place

  • Deliver to a neighbour

For our other treatments, we ship with Royal Mail. You have the option to:

  • Redirect to a neighbour or safe place

  • Change delivery day

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