Skip to main content
All CollectionsOrder & delivery
How do I update my delivery once it's been dispatched?
How do I update my delivery once it's been dispatched?
Updated over 2 months ago

Our weight loss orders are shipped with DPD. DPD offer several options that allow you to update your delivery after it's been dispatched. Here are the options you have to update your order with DPD:

  • Choose to collect from Pickup Point

  • Deliver to an alternative address

  • Change the delivery day

For our other treatments, we ship with Royal Mail. You have the option to:

  • redirect to a post office

  • redirect to a neighbour or safe place

  • change delivery day

Did this answer your question?