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How do I cancel or pause my subscription?

Updated over a month ago

If you’d like to stop future orders and payments, you can pause your subscription in your Numan account at any time.

To do this:

  1. Log into your Numan account.

  2. Select the subscription you’d like to pause.

  3. Choose Pause or Suspend (depending on your treatment).

  • For weight loss treatments, the button is labelled Suspend and is located at the bottom of the page.

  • For testosterone replacement therapy (TRT), please contact our team directly to pause or cancel your treatment.

Important:
Once your medication has been dispensed, it cannot be returned or reused for safety reasons. This means we’re unable to issue a refund after your order has been dispatched.

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