All Collections
Account Management
Subscription management, deliveries, privacy and more!
17 articles
How do I cancel or pause my subscription?How to stop payments and deliveries for your subscriptions
How can I reset my password?How to reset the password for your Numan account
How do I change or update my repeat prescription?
Can I change my delivery address?How to amend your delivery address on an upcoming order
Can I change my email or billing address?How to update the email or billing address on your Numan account
Why do I need to verify my identity?Information on Numan's identity verification requirement
Is my personal information secure?How your personal data is used by Numan
How do I delete a payment method?How to remove or anonymise a payment method on your account
Who is Vir Health Limited?
Can I be removed from your mailing list?How to unsubscribe from marketing emails
When is payment taken?When you'll be charged for your subscription
How can I close my account?
How do I update my payment/card details?
What payment methods do you accept?
Can I add new card details after deleting them?
How do I unpause my subscription?
Why haven't I received my refund yet?