If you would like to stop receiving orders and stop payments from being taken, you can indefinitely pause your subscription in your Numan account.
Log into your Numan account
Select the subscription you would like to stop
Scroll to the bottom and press the 'Suspend treatment' button and follow the steps
Please note: Once we've dispensed a medication, it can't be returned or reused due to safety regulations. Unfortunately, this means we can't refund you once your order has been dispatched.