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How do I cancel or pause my subscription?
How do I cancel or pause my subscription?
Updated over 3 months ago

If you would like to stop receiving orders and stop payments from being taken, you can indefinitely pause your subscription in your Numan account.

  1. Log into your Numan account

  2. Select the subscription you would like to stop

  3. Press the 'Pause Treatment' button and follow the steps

Please note: Once we've dispensed a medication, it can't be returned or reused due to safety regulations. Unfortunately, this means we can't refund you once your order has been dispatched.

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