Important Update
Due to the recent Eli Lilly Mounjaro price increase, our clinical team is receiving far more requests than usual. We’re bringing in as much resource as possible so we can get back to you as quickly as we can.
We understand this situation may feel concerning, and we’re sorry for the wait. To help us respond faster, please avoid reaching out for updates on your request, as this can cause further delays.
Thank you for your patience while we work hard to support everyone — responses may take up to 5 days.
For our weight loss treatments:
Log in to your Numan account
Select 'Unpause' next to your treatment
You will need to answer some questions for our clinicians to review
Once you have submitted your answers, they will be reviewed by our clinical team within 3 working days. This process is to ensure we are providing you an appropriate and safe dose.
Once your treatment is unpaused, you will be charged the following day and your order will be dispatched.
For all other treatments:
Log in to your Numan account
Select 'Unpause' next to your treatment
Once your treatment is unpaused, you will be charged the following day and your order will be dispatched.