Your account must be confirmed before you can reset your password.
When you created your account, we sent you an email with the subject line Confirm your Numan account. Confirm your account using the link in that email.
Once your account is confirmed, use the password reset option and follow the on-screen instructions. Please make sure to use the most recent password reset email.
If the reset email doesn't arrive within a few minutes, check your spam or junk folder.
If you still can't access your account, contact our Customer Care team for help.