Restart the App: The first step in troubleshooting any app is to close it completely and then reopen it. This can often resolve minor issues.

Restart Your Device: If restarting the app doesn't work, try restarting your device. This can clear out any temporary software glitches.

Check for Updates: Make sure your app and your device's operating system are up to date. Developers regularly release updates to fix bugs and improve performance.

Check Your Internet Connection: Many apps require a stable internet connection to function properly. If you're having trouble, try switching between Wi-Fi and mobile data to see if the issue is related to your internet connection.

Clear the App's Cache and Data: Over time, apps can accumulate cached data that can cause performance issues. Clearing the cache and data can often resolve these issues. However, be aware that this will also delete any personal settings or information within the app.

Reinstall the App: If none of the above steps work, try uninstalling and then reinstalling the app. This can often resolve any issues caused by a faulty installation.

Contact Us: If you're still having trouble, reach out to our Customer Care team who will be able to offer more assistance.