All Collections
Products
Information and FAQs about our products
33 articles
Wegovy FAQ and Instructional Video
Mounjaro FAQ and Instructional Video
How much does the weight loss programme cost?
Understanding Our No Return Policy on Weight Loss Products
Fridge storage FAQs for Ozempic, Wegovy, Mounjaro and Saxenda
Why do I need to update my weight in the app?
Who is weight loss medication suitable for?
Are weight loss medications safe to use in the long term?
How does the weight loss medication work?
How do I speak to a Health Coach?How to reach a Health Coach if you're on our Weight Loss Programme
What are the potential side effects of GLP-1 agonists and dual GIP/GLP-1 receptor agonists?
How long does it take to see results from the weight loss medication?
How do I take Ozempic?
What is 'off-label' prescribing?
Data Privacy for Weight Loss
When will I receive my blood test kit?
How do I take my blood test?
When should I take my blood test?
Returning your blood sample kit
When will I receive my blood test results?
Why couldn't my results be processed?
How do I view my blood test results?
I haven't received my results after 7 days, what should I do?
What should I do once I receive my blood test results?
How do I download my blood test results?
I have an abnormal biomarker on my blood test result, should I be worried?
My Fear Nothing blood test results are normal, how do I claim a refund?
Can I speak to a clinician about my test results?
I haven't been able to fill my blood vial, should I still send my sample?
What do I do if my blood doesn't mix with the solution in the vial?
What's in my test kit?
Other Product Information
Further information on our treatments
Can I order an additional activator gel for my beard kit?
Why are my tablets a different shape or colour than before?