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How do I upload photos to verify my eligibility for the weight loss programme?

Updated over a week ago

This article will show you how to verify your eligibility by uploading photos in the Numan app or Numan website.

You can download the Numan app from the Apple App Store or Google Play Store.

Via the Numan App πŸ“±

Step 1: Launch the Numan App

To begin, Open the Numan app. Within the Home tab, press the button 'Verify my eligibility'.

Step 2: Upload and Submit Photos

Note: Please follow this guidance when uploading your pictures πŸ“Έ

You will be prompted to upload three images:

  1. A clear, front-facing photo that includes your face and body.

  2. A side-view photo.

  3. An image of your photo ID

Once you have uploaded your photos, press Submit to complete the process. Your photos will be reviewed by our Clinical team within 24 hours.


Via Desktop πŸ–₯️

Step 1: Login to your Numan account

Visit numan.com/account and login.

You will see an action required message on your account page, requesting you to verify your weight. Press 'Verify your weight' to begin the process.

Step 2: Upload and Submit Photos

Note: Please follow this guidance when uploading your pictures πŸ“Έ

You will be prompted to upload three images:

  1. A clear, front-facing photo that includes your face and body.

  2. A side-view photo.

  3. An image of your photo ID.

Once you have uploaded your photos, press Submit to complete the process. Your photos will be reviewed by our Clinical team within 24 hours.

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