You should receive your blood test kit within two working days of placing your order.
For New Customers:
If you haven't received an email confirming your order or tracking, it might be because we’ve been unable to confirm your identity. Check if you've received an email with subject: "Action Required: we couldn't verify your identity". If so, please reply to the email with the necessary documentation.
If you still haven't received it after five working days please contact the customer care team here for further assistance.