We offer several commitment packages for our weight loss treatment that help you save money on your subscription if you commit to future deliveries.
1. Pay Quarterly — Save 16%
Pay upfront for 3 months of treatment.
Your medication is still delivered monthly (1 pen per month).
You’ll save 16% overall.
You’ll stay on the same dose for the 3 months, but you can request a dose change for your next cycle if needed.
You can still adjust delivery dates.
To sign up, submit the request via this questionnaire. We will review whether you are eligible within 2 days and update you by email.
2. Commit for 3 Months — Save 12%
Pay monthly and receive monthly deliveries.
You’ll be locked in for 3 months, with no pause or cancel option.
You can still change your delivery dates.
Flexible dosage: increase or decrease at any time.
You can sign up using this link.
3. Commit for 6 Months — Save 14%
Pay monthly and receive monthly deliveries.
You’ll be locked in for 6 months, with no pause or cancel option.
You can still change your delivery dates.
Flexible dosage: increase or decrease at any time.
You can sign up using this link.
4. Commit for 12 Months — Save 16%
Pay monthly and receive monthly deliveries.
You’ll be locked in for 12 months, with no pause or cancel option.
You can still change your delivery dates.
Flexible dosage: increase or decrease at any time.
Available to new patients only; not currently available for active subscriptions.
FAQs
What happens when my package ends?
If auto-renew is switched on, your package will automatically renew into a new commitment term when your current term ends. The new term will have the same restrictions, so you will not be able to pause or cancel it during the commitment period.
If you do not want your package to renew, switch Auto-renew off in the Account section of the Numan app before the renewal date shown there. Turning off auto-renew prevents a new commitment term from starting; it does not end your current term. We’ll also send you reminders before your renewal date.
Why can’t I cancel or pause my plan?
You’ve chosen a commitment package, which gives you a discounted rate in exchange for committing to a set number of orders. Because of this discount, the option to pause within your account has been removed. View the full terms and conditions for details.
Can I switch packages?
You can’t switch packages during your current commitment period. However, you’ll be able to choose a different package once your current one renews.
Why was my first month cheaper?
If you signed up to a commitment package, you may have received an introductory discount on your first order. After that, your regular commitment package price applies.
Can I cancel before the end of the commitment period?
Yes, but you will be required to pay an early exit fee. This fee is calculated based on the number of undelivered repeats remaining on your plan, as outlined in the terms of sale at the time of purchase.
We highly recommend checking how much time is left before cancelling. Depending on how close you are to the end of your term, it may be more cost-effective to finish your remaining commitment than pay the exit fee.
Does my “3 month” commitment mean 3 payments or 3 calendar months?
Your commitment is based on the number of orders in your plan, not a fixed calendar period. A 3-month commitment is 3 monthly orders, a 6-month commitment is 6, and a 12-month commitment is 12.
On pay-monthly plans, each order is one monthly payment, so a 3-month commitment is complete only once you've received and paid for all 3 orders. Weight loss orders are scheduled roughly every 28 days rather than on the same calendar date each month.
The Pay Quarterly package works differently: you pay once upfront for all 3 monthly deliveries.