If you're registered with an NHS GP practice in England, our clinicians may—with your consent—access your NHS Summary Care Record (SCR) to support your consultation.
Your SCR contains key medical information, including:
Your current medications
Your allergies
Details of previous adverse reactions to medicines
Access to this information helps us provide safe and accurate advice or treatment. If your SCR isn't available, or you don't consent to access, our clinicians won't be able to see information from your NHS medical record.
How we protect your information
We treat your health information with the highest level of care and confidentiality and follow strict data protection laws.
Your SCR will only be accessed and reviewed in relation to your booking, and only by a registered healthcare professional working for our trusted third-party provider on our behalf.
This allows the healthcare professional to make a clinical assessment and record relevant comments in your local record to support safe prescribing. Only information relevant to weight loss prescribing will be included.
You're always in control of access to your SCR. You can withdraw your consent at any time by contacting our Customer Care team. Once consent is withdrawn, our clinicians will no longer be able to view your SCR for your treatment.