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How do I change my delivery date?

Updated over a week ago

๐ŸŽ Please note: Orders scheduled to arrive during the festive period between the 24th of December - 2nd of January are likely to experience delays due to Royal Mail closures and planned operational downtime. Learn more here

You can change your delivery date online or by using the Numan app: Managing your medication delivery schedule with Numan is flexible and easy, allowing adjustments for travel, holidays, or prescription updates.

Through the web:

  1. Login to your Numan account

  2. Select the treatment you would like to change

  3. Select 'Change your delivery date'

  4. Select your new delivery date and press confirm

Through the Numan app:

  1. Select the Treatment tab

  2. Select 'Manage Subscription'

  3. Select 'Change your delivery date'

  4. Select your new delivery date and press confirm

Please notify us at least 3 days before your delivery is due if youโ€™d like to make any changes, or we may not be able to help.

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