You can change your delivery date online or by using the Numan app: Managing your medication delivery schedule with Numan is flexible and easy, allowing adjustments for travel, holidays, or prescription updates.
Additionally, you can contact Numan's support team for assistance if the app does not allow changes or if your delivery date is greyed out.
You can now push a delivery back by up to 14 days.
This is for your safety. Weight loss medication works best when taken consistently, and a longer gap can affect your results and increase the chance of side effects when you restart. Keeping delays to 14 days helps you stay on track.
Through the web:
Login to your Numan account
Select the treatment you would like to change
Select 'Change your delivery date'
Select your new delivery date and press confirm
Through the Numan app:
Select the Treatment tab
Select 'Manage Subscription'
Select 'Change your delivery date'
Select your new delivery date and press confirm
Please notify us at least 3 days before your delivery is due if you’d like to make any changes, or we may not be able to help.
If you have a pending prescription but want to change your delivery address before this is confirmed, please reach out to our Customer Care Team.