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How do I change my delivery address?

You can change your shipping or delivery address online or by using the Numan app.

Through the web

  1. Log into your Numan account.

  2. Select the subscription you would like to change the delivery address for.

  3. Click the Edit button beside your shipping address.

  4. Amend the address and click Save.

Through the Numan app

  1. Select the Treatment tab.

  2. Select Manage Subscription.

  3. Scroll down to Delivery and payment details and press Change.

  4. Enter the new address and press Save.

Please note: this will need to be done at least three days before your next delivery is due in order to take effect for your next delivery.

If your order is pending clinical review and you cannot change your address, you will need our Customer Care team to do this for you. When your clinical review has been approved, the order will be sent out immediately and you will not have time to make that amendment.

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